IP Handsets Supported by Arkadin for Lync 2013

Brian Hadfield -

There are two different designations of handsets that work with Lync: Optimized for Lync and Qualified for Lync.  Although both of these categories of devices are designed to work with the Lync product, there are significant differences between the two:

  • Optimized for Lync devices run Lync Phone Edition firmware that is provided to the handset manufacturers by Microsoft.  Devices that are designated as Optimized for Lync are NOT compatible with the Arkadin multi-tenant Lync 2013 platform due to the way that certificates are handled by the devices.
  • Qualified for Lync devices run firmware written and supported by the device manufacturers.  Devices that run this firmware vary in features and functionality between manufacturers and devices but a number of them ARE compatible with the Arkadin multi-tenant platform.  Several of these devices have been validated by the Arkadin team. Those devices are listed below.

NOTE:  Devices identified as Qualified for Lync that have not been validated by the Arkdin team may be compatible with the solution but have not been tested and the Arkadin support team will not be able to provide configuration guidance. 

Qualified for Lync devices that have been validated by Arkadin

  • Polycom VVX 300/310/400/410/500/600 - Configuration guidance here.
  • Polycom SoundStation IP 5000 - Contact our support team for configuration information.
  • Spectralink 84-Series Wireless Telephone - Configuration guidance here.
  • Snom 300/370 UC Edition - Contact our support team for configuration information.
  • Snom 710/720/760/821 UC Edition - Configuration guidance here.
  • Snom MeetingPoint Conference Phone - Configuration guidance here.

Qualified for Lync devices that have not been validated by Arkadin

  • AudioCodes 420HD IP Phone
  • Polycom SoundPoint IP 321/331/335/450/550/560/650
  • Spectralink 7000 Portfolio Handsets
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