Customize your voice mail greeting using Lync 2010

Brian Hadfield -

Video: Change your voice mail greetings and options 

To record a personal voice mail greeting.

  1. In the Lync main window, click the Phone icon. LyncPhoneIcon.png
  2. Below the dial pad, click the Display voice mail options menu.  VoiceOptionsIcon.png
  3. Click Change Greetings.
  4. Follow the voice prompts to record your greeting.
  5. Use the dial pad to enter any keys required, such as numbers, * or # sign.

Change the time delay before calls go to voice mail.

  1. Click the Call forwarding button callforwarding.png, and then click Call Forwarding Settings.
  2. Click the link by Unanswered calls will go to, and change how many seconds to wait before sending incoming calls to voice mail.
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