Add or remove an email account in Outlook

Brian Hadfield -

NOTE: Email accounts are contained in a profile. A profile is made up of accounts, data files, and settings that specify where your email messages are saved. A new profile is created automatically when you run Outlook for the first time. For more information about profiles, see How to create and configure email profiles in Outlook.

Add an email account when you first start Outlook 2010

If you are new to Outlook or are installing Outlook 2010 on a new computer, the Auto Account Setup feature automatically starts and helps you configure account settings for your email accounts. This setup requires only your name, email address, and password.

  1. Start Outlook.
  2. When prompted to configure an email account, click Next.

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  1. To add an email account, click Yes, and then click Next.
  2. Enter your name, email address, and password, and then click Next.

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  1. A progress indicator appears as your account is configured. The setup process can take several minutes.

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NOTE:  If the Auto Account Setup feature fails, your email account can’t be automatically configured.  Please contact your System Administrator for assistance or see Manually configuring Outlook 2010.

  1. After the account is successfully added, you can add more accounts by clicking Add another account.

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  1. To exit the Add New Account dialog box, click Finish.

Add an email account in Outlook 2010

Although most people add an email account when Outlook first runs, your first or additional email accounts can be added at any time.

  1. Click the File tab.
  2. Under Account Information, click Add Account.

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  1. Enter your name, email address, and password, and then click Next.

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  1. A progress indicator appears as your account is configured. The setup process can take several minutes.

OutlookAccount3.jpg

NOTE:  If the Auto Account Setup feature fails, your email account can’t be automatically configured.  Please contact your System Administrator for assistance or see Manually configuring Outlook 2010.

  1. After the account is successfully added, you can add more accounts by clicking Add another account.

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  1. To exit the Add New Account dialog box, click Finish.

If you added an Exchange Server account, you must exit and restart Outlook before the account appears and can be used in Outlook.

NOTE:  If your profile already contains a Microsoft Exchange Server account, and you want to add another, you must use the Auto Account Setup. To manually configure an additional Exchange Server account, you must exit Outlook, and then use the Mail module in Control Panel.

Remove an email account from Outlook 2010

  1. Click the File tab.
  2. Under Account Information, click Account Settings, and then click Account Settings

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  1. Select the email account that you want to remove, and then click Remove

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  1. To confirm removal of the account, click Yes.

To remove an email account from a different profile, exit and restart Outlook with the other profile and follow the previous steps. You can also remove accounts from other profiles by doing the following:

  1. Exit Outlook.
  2. In Control Panel, click or double-click Mail.

NOTE: The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different existing profile, click Show Profiles, select the profile name, and then click Properties.

  1. Click E-mail Accounts.
  2. Select the account, and then click Remove.
  3. To confirm removal of the account, click Yes.

NOTES

  • Removing a POP3 or IMAP email account doesn’t delete the items that were sent and received by using the account. If you were using a POP3 account, you can still use the Outlook Data File (.pst) to work with your items.
  • If you are using an Exchange account, your data remains on the mail server unless you move it to an Outlook Data File (.pst).
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